SPONSORS
HEADLINE SPONSOR & KINDLY SPONSORING THE INDUSTRY WOMAN OF THE YEAR AWARD
Carpenters Group is a premier provider of legal and insurance services with over 30 years of expertise in successfully managing claims for insurers and policyholders. Our team of approximately 1500 colleagues across the UK collaborates closely with insurers, brokers, and MGAs to deliver a wide range of fully outsourced claims solutions.
​
We pride ourselves on our deep insurance and legal expertise, enabling us to forge successful partnerships with any insurer or broker. Our long-standing relationships with our clients are a testament to the high quality of our service. At Carpenters Group, we are driven by a commitment to excellence, mutual support, and community engagement, always striving to do the right thing.
​
Despite managing more claims than many of our closest competitors combined, we maintain the mind-set of a small firm. Carpenters Group comprises numerous specialist teams, each led by industry-leading professionals who carefully tailor their services to meet our customers' needs.
​
Our comprehensive services include outsourced motor claims, motor and home legal expenses insurance, claimant personal injury services, a 24/7 365 First Notification of Loss (FNOL) centre, legal defence services, a specialist biker team, serious and catastrophic injury team, and credit hire and subrogated recoveries.
​
At Carpenters Group, our clients, colleagues, and customers know they can rely on us for exceptional service and support.
KINDLY SPONSORING THE BROKER OF THE YEAR AWARD
Digilog UK are a leading provider of advanced risk-reduction solutions; driven by our acclaimed DiVA (Digital intelligent Voice Analysis) Core technology. Our dedication to integrity in conversation-driven transactions shapes every aspect of our services, from applications and claims to customer disputes and investigative interviews.
We develop tailored solutions that address the unique risk exposures of diverse businesses, ensuring that every interaction is managed with exceptional precision. Our technology adeptly handles calls of any volume while prioritising customer service excellence. By integrating best practices from cognitive interviewing, behavioural analysis, and intelligent questioning, we create an ergonomic interface that streamlines user experience.
Our system harnesses machine learning to provide real-time risk assessments, enhancing customer due diligence and expediting the processing of legitimate claims and applications. Furthermore, our commitment to Equality, Diversity, and Inclusion (EDI) is integral to our mission; DiVA technology focuses solely on voice algorithms, eliminating biases related to socioeconomic or minority groups.
By consistently investing in our people, technology, and processes, we promote sustainability and innovation. At Digilog, we are passionate about delivering cutting-edge solutions that empower businesses to navigate their unique challenges with confidence.
KINDLY SPONSORING THE DIVERSITY, EQUITY & INCLUSION AWARD
e2e is the leading exponent of total loss claims management in the UK, and central to our business is a simple philosophy.
Think differently. Act differently. Deliver excellence – differently.
Proudly owned by our member suppliers we are tasked with bringing invention, creativity, and new total loss management solutions to our clients and their policyholders. A non-profit making enterprise, we prefer to leave surplus funds with our members and clients so that we can be ultra-competitive in our pricing, whilst also providing our members with more opportunities to invest in the future.
Driven by technology and an obsessive focus on the customer experience we design and deliver a total loss claims management service that is bespoke, flexible, delivered with passion, is inventive, and built on total commitment.
Free of corporate demands to maximise profits we can freely choose where and when to invest in those new solutions that will deliver real value to our clients. If there’s a way to do it better, we’ll find it. If there are different answers that require new methods, we’ll adopt them. If we can create a new collaboration between our members and clients, we’ll be there at the start.
e2e. Delivering excellence. Differently.
KINDLY SPONSORING THE MEDIA BOARD
Laird is transforming vehicle damage assessment across the UK. Since its inception in 2000, the company has been at the forefront of delivering clear, accurate, and impartial damage intelligence, empowering the industry to make smarter, faster decisions. By combining cutting-edge AI technology with a team of expert assessors, Laird ensures rapid, transparent assessments without sacrificing accuracy.
What truly sets Laird apart is its unique Human-in-the-Loop (HITL) approach, seamlessly blending the efficiency of AI with the precision of human expertise. This combination ensures both speed and reliability in every report.
From FNOL to case completion, Laird provides tailored solutions designed to meet the specific needs of each client. Continuously innovating and refining its processes, Laird leads the way in reducing costs, enhancing outcomes, and ensuring client satisfaction.
With a relentless focus on quality and service, Laird is a trusted partner for anyone seeking efficient, high-quality vehicle damage reports and intelligence. Their commitment to staying ahead of industry trends ensures they remain a leader in the field, always delivering results that drive real value for their clients.
KINDLY SPONSORING THE INSURER OF THE YEAR AWARD
FMG is the UK’s leading provider of comprehensive incident management and roadside solutions, delivering 24-hour vehicle and driver support to a portfolio of over 830,000 cars, LCVs and HGVs.
Established in 1986, FMG operates on behalf of private and public sector fleets, major UK insurers and brokers, leasing providers, 11 Police Forces and National Highways, continually seeking new and innovative ways to control incident costs and reduce vehicle downtime to a minimum.
When vehicles incidents occur, FMG’s fleet experts are available 24/7/365 to provide vital driver support and manage every aspect of the incident, from initial reporting to vehicle recovery and replacement vehicles, repair management, risk reduction services and a range of Insurance solutions. Ingenium, FMG’s in-house designed and managed platform, drives all services seamlessly and retains tight control over every time-critical process, all incident-related costs and every customer’s specific instructions.
FMG’s UK-wide network of vehicle repairers offers a range of high-quality repair options, including one-day SMART and mobile repair and traditional bodyshop repair, all designed to reduce vehicle off road time to a minimum. FMG’s automotive engineers ensure the most appropriate repair option is expertly carried out, repair costs are fair and repair progress monitored. Drivers are kept mobile with a suitable replacement vehicle and can track repair progress at any time via FMG Connect, the omni-channel customer portal.
FMG employs over 800 staff from its headquarters, Broad Lea House in Huddersfield, with all services managed in-house, enabling the seamless and safe sharing of data via integrated systems.
KINDLY SPONSORING THE INNOVATION OF THE YEAR AWARD
Witness Wise is trusted in providing high-quality, professional, and reliable legal services that seamlessly integrate with your business needs. Understanding the challenges faced in managing a caseload, we offer flexible solutions for a range of services, without compromising on quality. Our services include statement taking, first language statement taking, translation and interpreting, and no-find-no-fee client tracing.
​
With an unwavering focus on customer satisfaction and innovation in our methods, we ensure that our service is tailored to each client’s individual strategy and expertly delivered. Our dedicated team is equipped to offer our services to a high standard, exceeding client expectations.
​
We plan our methods on an account-by-account basis, rejecting a “one size fits all approach”. With a proven track record of improving settlement values and increasing client engagement, we are more than a service provider; we are a trusted partner in the legal sector and an extension of your firm.
​
We continuously innovate our internal processes, team training, and industry partnerships. Our approach is professional, methodical, and effective. Witness Wise services add significant value to clients, making us the preferred choice for legal professionals nationwide.
KINDLY SPONSORING THE MENU & WINE
-
Rapid Repair Network, we are redefining the way mobile vehicle body repairs are carried out. As a leading provider of same-day mobile vehicle body repair services, we perform over 14,000 repairs annually for a broad spectrum of clients, including insurance, accident management and fleet companies across the country. However, what truly sets us apart is our unwavering commitment to sustainability and environmental stewardship. Our green initiative is not only changing the repair landscape of mobile vehicle repair, but also paving the way for a more sustainable future in the entire automotive repair and refinish sector. As the first mobile repair company to achieve both BSI and PAS2060 Carbon Neutral Status, we are proudly at the forefront of the green revolution within the vehicle repair industry. Our efforts to reduce our carbon footprint are tangible, measurable, and impactful
Monitoring customer feedback through Net Promoter Score (NPS) metrics to measure satisfaction and ensure that our green policies are resonating with those we serve. The response has been overwhelmingly positive. 96% of customers say they would use us again, and 94% rate our repair quality as 5 stars, with 95% rating their overall experience as excellent.
KINDLY SPONSORING THE OUTSTANDING ACHIEVEMENT OF THE YEAR AWARD
S&G Response is an award-winning provider of third-party claims handling services to a wide variety of stakeholders including insurers, MGA’s and self-insured fleet clients. We are one of the few privately owned businesses in our sector operating with scale allowing clients direct access to the ownership for accelerated decision-making capability.
Operating from sites in Wilmslow and Halifax, our business offers a suite of services including:
-
FNOL
-
In-house engineering
-
Repair network and repair management
-
Total loss and salvage handling
-
Third Party Capture
-
TPPD claims handling
-
Uninsured Loss Recovery
We continue to invest in technology and utilise workflow and automated processes to facilitate the end-to-end coordination of our partners requirements. This allows the business to stay ahead with industry advancements giving us the flexibility to adapt and proactively approach the way we operate to deliver on client expectations.
We have been featured as a Best Practice Representative in the annual Parliamentary Review and hold the gold standard accreditation from Investors in People.
KINDLY SPONSORING THE PROGRAMME
Copart is a global leader in online vehicle remarketing and recycling, handling over 500,000 vehicles each year in the UK through their patented online ‘live’ auction platform.
Delivering service excellence and maximum value throughout the total loss process and offering the UK’s largest inventory of quality assured green parts through The Green Parts Specialists brand, Copart UK is proud to be the partner of choice across the insurance sector.
Copart offers unparalleled operational ‘speed and ease’ and the latest digital technologies alongside a 500+ transport fleet, over 1,000 acres for secure storage and handling, and 32 locations across the UK and Ireland with more in the pipeline.
Continuously expanding to ensure close proximity to customers and communities, Copart provides the largest self-owned capacity and capability for Total Loss vehicles in the UK.
Coupled with their ‘Customer First’ ethos, Copart constantly strives to provide the very best experience for its customers and their policy holders, with achievements including a ‘Super Six’ suite of ISO accreditations.
Offering more than 30 Integrated Services, which return real measurable value, Copart customers realise the highest possible auction returns alongside reduced claims costs.
Copart’s data sources are extensive; utilising live and post event data pools, providing unrivalled insights, and enabling its customers to make informed decisions, from underwriting through to auction predictions.
Copart. Always moving forward.
KINDLY SPONSORING THE BEST CUSTOMER SERVICE AWARD (UP TO 100 EMPLOYEES)
Since 2009, National Accident Repair Group (NARG) has redefined accident repair management, providing nationwide coverage through a network of over 550 PAS10125-approved bodyshops. Trusted by major insurers and fleet operators, NARG delivers seamless repair solutions that balance efficiency, technical expertise, and customer service, ensuring minimal vehicle downtime.
​
With the increasing complexity of modern vehicle repairs, our expertise in procurement, deployment, and capacity management is more critical than ever. Our network boasts 750+ manufacturer approvals, ensuring every repair meets the highest industry standards while optimising cost and efficiency. Proactively addressing the rise in electric vehicles, we’ve partnered with 350+ repairers certified to Level 3 EV repair standards.
​
As we enter our next chapter, NARG will continue to lead the next era of repair management through innovation, automation, and real-time performance insights. Our digital-first approach integrates AI-driven decision-making and specialist-led repair solutions, ensuring faster turnaround times and seamless insurer integration. With a strong focus on ESG and compliance, we are building a smarter, more resilient repair network - delivering excellence at scale for insurers, fleets, and policyholders alike.
KINDLY SPONSORING THE OUTSTANDING COMMITMENT TO TRAINING AND APPRENTICESHIPS
Express Solicitors, a personal injury law firm headquartered in South Manchester, has over 800 employees and is ranked at number 70 in The Lawyer UK 200. Boasting exceptional talent, Express is recognised in prestigious directories such as The Legal 500 and Chambers and Partners.
​
Express Solicitors is one of the largest personal injury solicitors in the UK. We’re a no win, no fee firm and cover all personal injury and accident claims including clinical negligence claims. With over 1,000 years of combined expertise, we’re well known for winning cases that other firms can’t.
​
We’re rated Excellent on Trustpilot with circa 8,000 reviews, coming from our clients, that means a lot to us. Our focus is on achieving the maximum possible compensation for our clients and helping as many injured people as we can with the whole client experience built on our customer service pledge.
​
The Express Group includes claims management company Injury Lawyers 4u as well as medical reporting agency Ontime Reports. We place great pride on our training, our graduate programme has been awarded The Princess Royal Training Award so we are delighted to be sponsoring the Outstanding Commitment to Training and Apprenticeships category at the Modern Claims Awards 2026.
KINDLY SPONSORING THE CHAMPAGNE RECEPTION
National Windscreens, part of Cary Group, is a leading UK provider of vehicle glass repair, replacement and ADAS calibration services, trusted by insurers, fleets, leasing companies and motorists nationwide. With more than 100 fitting centres and an extensive mobile network, we ensure drivers stay safe, supported and confidently on the road, wherever they are.
Our customer first approach sets us apart. We combine technical expertise with genuine care, ensuring every interaction reflects our commitment to safety, service quality and positive outcomes for our customers. From everyday windscreen repairs to complex ADAS calibrations, our teams are trained to the highest standards, using advanced technology and industry best practice to deliver a consistent and reliable service.
Cary Group, a European leader in sustainable automotive glass and calibration solutions, is deeply focused on reducing our environmental impact and improving the long-term value of our services. We continue to invest in innovation, skills development and sustainable practices that shape a safer and more responsible future for our industry and for the next generation.
Our people are the foundation of our success. Their expertise, care and collaboration drive the experience we deliver every day, making National Windscreens a trusted partner customers can rely on.
KINDLY SPONSORING THE LAW FIRM OF THE YEAR
At Bridgetech, we go beyond simply providing SaaS. We redefine systems and processes by introducing smarter workflows and industry best practices. Our approach ensures efficiency, compliance, and innovation in highly regulated and governed sectors.
Our expertise in technology, data, and agility empowers insurers, law firms and financial services organisations to operate with greater efficiency, accuracy, and ease.
We’ve brought together leading specialists in technology, process and data analytics under one roof, creating a powerhouse of expertise that delivers market-leading solutions. With decades of industry experience, we understand the challenges you face and we’ve developed tailored, proven software to solve them.
Our intuitive, plug-and-play software integrates seamlessly into your existing systems; no friction, no downtime, just results. Our APIs are built for effortless connectivity, ensuring your workflows are streamlined, not disrupted.
At Bridgetech, we believe in partnership over service. We don’t just provide tools, we work alongside our clients, offering strategic insights, challenging outdated processes, and helping drive outstanding results. That’s why we’ve won eight awards in the last five years, because we don’t just participate in the industry, we lead it.
KINDLY SPONSORING THE BODYSHOP OF THE YEAR & BEST GREEN INITIATIVE
Vizion Network is one of the UK’s largest and most advanced managed vehicle repair networks. Combining cutting-edge technology with nationwide expertise, Vizion provides a seamless, fully connected repair journey, from claim initiation and repair allocation to completion and feedback. Its industry-leading digital platforms streamline communication, enhance transparency, and ensure every repair meets the highest standards of safety and quality.
​
Vizion has been recognised by the Financial Times (FT) and Statista, as one of Europe’s Fastest Growing Companies for 5 consecutive years. It has also been recognised by the FT and Statista as a European Long-Term Growth Champion when this category was first introduced in 2025, and again in 2026.
​
Vizion continues to set new benchmarks for innovation and service within the automotive repair industry. Guided by its core values of integrity, collaboration, and excellence, Vizion is redefining what it means to deliver a trusted, customer-first vehicle repair experience.
KINDLY SPONSORING THE ACCIDENT MANAGEMENT COMPANY OF THE YEAR
We’re proud to sponsor the Modern Claims Awards, reflecting our shared commitment to innovation, collaboration, and excellence within the insurance and claims industry. At Auto Windscreens, we're a leader in the UK market for automotive glass repair and replacement, trusted by insurers, fleets, and drivers for our nationwide coverage and customer-first approach. Safety, sustainability, and efficiency are at the heart of everything we do, ensuring vehicles stay road-ready and policyholders remain satisfied.
​
Auto Calibrate complements this expertise by delivering advanced ADAS calibration services, ensuring vehicles equipped with cutting-edge safety technology remain compliant with manufacturer standards. Using state-of-the-art equipment and technical precision, we help insurers and repair networks reduce downtime while maintaining safety-critical systems.
​
Together, we provide a seamless, end-to-end solution for windscreen replacement and ADAS calibration, enabling claims professionals to deliver exceptional service. Our sponsorship of the Modern Claims Awards reflects our vision: driving progress, supporting best practice, and celebrating the achievements of the claims community. We’re proud to stand alongside industry leaders in shaping the future of automotive claims.
KINDLY SPONSORING THE SUPPORTING THE INDUSTRY (26+ EMPLOYEES) AWARD
Autoglass® is a UK market-leading specialist in vehicle glass repair, replacement, and advanced driver assistance system (ADAS) recalibration. As part of Belron®, the world’s leading vehicle glass group, Autoglass® combines a nationwide network of around 1,000 highly trained technicians and 100 service centres with a resilient, globally connected supply chain. With a long-standing ‘repair-first’ ethos and access to Belron Technical’s pioneering R&D, the company was the first to introduce nationwide ADAS recalibration, helping ensure that modern vehicle safety systems continue to operate exactly as designed.
​
A trusted partner to many of the UK’s leading insurers and fleets, Autoglass® delivered a world-class Net Promoter Score (NPS) of 80.2 in 2024, reflecting its commitment to exceptional customer experience. Responsibility is embedded into the organisation, from recycling 100% of its glass waste to actively reducing carbon emissions across its operations, working towards net-zero by 2050. Autoglass® also supports local and global communities through initiatives such as the Spirit of Belron Challenge and its long-standing partnership with Afrika Tikkun. Known widely for its iconic ‘Autoglass® Repair, Autoglass® Replace’ jingle, the company continues to deliver on its promise to ‘Fit Safety as Standard.’
KINDLY SPONSORING THE MAJOR LOSS AWARD
At the London Prosthetics Centre, care is more than just a service - it’s a commitment. Since our conception in 2008, LPC has been dedicated to providing the very best in prosthetic intervention, placing the client at the heart of everything we do. We provide compassionate, inclusive, and personalised care to empower individuals to achieve their goals. Our prosthetists collaborate seamlessly with physiotherapists, occupational therapists, personal trainers, and technicians, ensuring a holistic approach to treatment. Paired with a portfolio of world-renowned prosthetic manufacturers, we deliver the highest standard of care, utilising the latest technology to ensure optimal outcomes.
All of this made possible by our new state-of-the-art facility, conveniently accessed via the M25 and A3 in Chessington, Surrey. With expanded rehabilitation services, manufacturing facilities, and clinic spaces, clients are welcomed into an environment designed to support their independence and empower their progress.
Clients at LPC are supported every step of the way. With our team guiding individuals through physical and mental rehabilitation, fitting their new device, and training them to use it confidently. Whether the goal is to hang out the washing, get back to work, or conquer a mountain, our specialised multidisciplinary team is here to help them achieve it.
KINDLY SPONSORING THE FIGHT AGAINST FRAUD AWARD
CAPS® vision is to connect every part of the UK Repair Industry. Our aim is to connect Insurers, Work Providers, Bodyshops, Parts suppliers, Engineers, Recovery companies, and Salvage agents to create a frictionless and mutually connected digital ecosystem.
​
With CAPS®, the industry has already witnessed a significant reduction in time and costs associated with processing claims and repairs, through reduced key to key times as a result of timely reactions to changing needs, or through the labour efficiencies of not relying on phone calls and emails to sign with joint stakeholders.
​
Today, CAPS® stands as a testament to innovation, continually adapting and growing to meet the ever-changing needs of the automotive claims and repair industry in the UK. Recent additions such as extending CAPS® tried and tested communication to Recovery companies and Salvage agents promises to bring further efficiencies to our industry.
​
CAPS® ensures everyone is on the same page, improving how we all communicate and share data. Our goal? To get the entire automotive claims and repair industry across the UK sharing data in real-time, making the industry more connected, transparent and approachable than ever.
KINDLY SPONSORING THE RISING STAR OF THE YEAR AWARD
UKS Health Group is the leading diagnostic and treatment provider. Over the last 20 years we have developed an excellent reputation with both clients, patients and suppliers. With a comprehensive network of hospitals, consultants and clinicians we will always appoint the most appropriate professional for your clients.
Diagnostics
We arrange several x-rays, MRIs, ultrasound and other diagnostic scans every year with fast turnaround and at many locations throughout the United Kingdom.
Consultation & Surgeries
Your designated care-coordinator will be able to assist in arranging a wide array of medical treatments. These could range from simple blood tests to consultant appointments and surgical procedures.
Rehabilitation
Whether you require physiotherapy, CBT, counselling, osteopathy, chiropractic or clinical psychology treatments, we will arrange all your rehabilitation needs at competitive prices throughout the UK.
Estimation Service
Most of our standard services are provided at a fixed price but for more unusual or complex requirements our free estimates service will advise you in advance of the expected cost and where we are able to arrange this in relation to your client's location.
Our Mission
To source a range of high-quality diagnostic and surgical treatment services to enable our customers to rehabilitate their clients to the best possible recovery outcomes.
KINDLY SPONSORING THE GIVING BACK TO CHARITY AWARD
Intersys Ltd is a security-first Managed Service Provider (MSP) with nearly three decades of experience serving the insurance sector.
​
Headquartered in London’s Leadenhall Market—the heart of the UK insurance industry—Intersys delivers advanced IT and cyber security solutions to brokers, underwriters, MGAs, and insurers. The company’s deep sector expertise is reflected in its tailored support for placing platforms, underwriting and claims management systems, actuarial modelling, certificate management and exposure quantification.
​
Intersys stands out for its security-first approach, offering cyber resilience services aligned with ISO 27001, Cyber Essentials Plus, and NIST standards. Its dedicated team provides virtual CTO and vCISO services, cloud migration, automation of policy and claims processes, and robust compliance consulting. Notable innovations include CertificateManager, a Microsoft-based platform streamlining global insurance certificate issuance, and SCAIR®, a supply chain risk management tool used by leading (re)insurers.
​
Clients benefit from exceptional service levels—Intersys boasts a 94% retention rate and an average client relationship of 8.6 years. With a proven track record in digital transformation, regulatory compliance, and cyber risk mitigation, Intersys empowers insurance organisations to work smarter, protect sensitive data, and navigate the evolving risks of a digital-first market.
KINDLY SPONSORING THE ENTERTAINMENT
The Alternative Accommodation Agency - A3 was created in 2010 to provide accommodation to the Insurance Industry. A3 has grown organically over the past 15 years and now has an enviable reputation for providing expertise combined with First Class Customer Service to many sectors. Accommodation is our specialty - we do nothing else!
We specialise in finding all kinds of accommodation solutions speedily. A3 will triage your customer’s requirements and using our extensive experience provide the best options to select from. This ensures that we find the Right Solution Every Time. One call to A3 gives you access to our expertise in different types of innovative accommodation solutions. Every A3 supplier is also a specialist in their field allowing us to provide expert advice in all situations.
We deliver a dedicated One-To-One service providing advice, support and ongoing assistance to all displaced occupants at what is a very difficult time for them. We employ fully trained, highly skilled staff to provide a customer-orientated service to all of your policyholders, smoothing their journey and removing stress. First Class Customer Service is at the heart of everything we do but don’t take our word for it, check out our Google Reviews online.
KINDLY SPONSORING THE LIFETIME ACHIEVEMENT AWARD
Quantexa is a global data, analytics, and AI software company pioneering Decision Intelligence to help organizations make confident decisions with contextual data. Using the latest advancements in AI, our Decision Intelligence Platform transforms siloed data into connected, contextual insights to empower the shift from a data-driven to a decision-centric organization. Our customers use Quantexa technology to protect, optimize, and grow by solving complex challenges across the entire organization through modern data management, customer intelligence, underwriting, claims, KYC, financial crime, risk, fraud, and security.
The Quantexa Decision Intelligence Platform enhances operational performance with over 90% more accuracy and 60 times faster analytical model resolution than traditional approaches. An independently commissioned Forrester TEI study found that customers achieved a 228% ROI over three years. Founded in 2016, Quantexa has over 850 employees and tens of thousands of users globally, working with billions of data points across the world. For more information, visit www.quantexa.com
KINDLY SPONSORING THE MANAGING GENERAL AGENT OF THE YEAR AWARD
Reserv is a tech-enabled third-party administrator redefining the property and casualty insurance claims industry. Since its launch three years ago, the company has become a leader in leveraging and building technology to modernize claims handling, all while humanizing the customer experience. By creating practical and actionable AI tools and AI orchestration infrastructure for claims professionals, Reserv provides greater transparency to policyholders, strengthens quality assurance in claims, and improves the way adjusters work. Not only has Reserv built the ecosystem that powers adjusters, but they have also developed the most advanced data ecosystem to empower the best claims-adjusting talent. Reserv has now scaled to support more than 100+ carriers, MGAs, and self-insured organizations, driving efficiency and creating a lasting competitive advantage across the industry.
KINDLY SPONSORING THE BEST PLACE TO WORK AWARD
RGI: One of the UK & Ireland’s leading insurance investigation specialists. Independent, innovative and intelligence-driven – we’re your expert partners for every investigation.​ With RGI you get industry experts that give you specialist insurance investigation solutions with years of knowledge, experience and true human intelligence.
How we support you:
Insights that give you the edge to stay ahead of fraud.
At RGI we’ve specialised in insurance claims for over three decades. From Household and Travel to Road Traffic claims, we work closely with you as a powerful extension of your team. Our experience and expertise in helping vulnerable customers through the claims investigation process is unparallelled. And it’s clear why; a quarter of a century handling the UK’s largest vulnerable customer car fleet, hand-picked specialists and advanced databases combined with real empathy and human intelligence.
We understand the stresses facing the claims industry: Fraudulent claim payouts leading to rising premium costs. Plus loss of trust, damage to your reputation – and costs driven up for your customers.
Get precise, straightforward outcomes. Stay ahead of fraud. Partner with one of the leading insurance investigation specialists. Find out more how RGI can partner with you – your expert partners for every investigation www.rgisolutions.co.uk
KINDLY SPONSORING THE INSURTECH OF THE YEAR AWARD
ControlExpert is a leading global provider of digitised claims solutions to the motor insurance and fleet sectors, specialising in vehicle engineering and AI supported decision support tools. We partner with insurers, MGAs and fleet operators to improve claims outcomes across the entire claims cycle, from First Notification of Loss, through to repair, total loss, and settlement.
Combining deep technical expertise with advanced data driven solutions, ControlExpert UK delivers smarter, faster and more consistent claims decisions at scale. Automating frictional, time consuming, and fragmented touch points from insurer processes, enabling claims experts to focus on customer care, judgement, and exception handling.
Collaboration and client led solution development forms a core element of our culture. Rather than rigid, one-size-fits-all products, we configure decision logic, rules, and communication style to reflect each client’s brand promise, risk appetite and strategic objectives. Our services include independent motor engineering, damage assessment/FNOL triage, total loss valuation, repair cost validation, supplier and invoice management, and end-to-end claims orchestration through integrated digital platforms.
Central to their design, our services support FCA adherance, improve customer outcomes, and provide robust auditability and governance for our insurer partners. As part of the wider ControlExpert Global Group, ControlExpert UK combines local market expertise with global capability and scale. We pride ourselves on building long-term strategic partnerships, delivering measurable value, and continually innovating to meet the evolving needs of the UK motor insurance sector.
KINDLY SPONSORING THE SUPPORTING THE INDUSTRY (1-25 EMPLOYEES)
AirPro Diagnostics Ltd is proud to stand at the forefront of automotive diagnostics, bringing innovative technology solutions that significantly enhance vehicle performance and safety. Since our founding in 2023, we’ve quickly developed a reputation for our unwavering commitment to excellence and pioneering research.
​
Headquarters in Colchester, we offer a range of products and software designed for automotive professionals and enthusiasts alike. Our flagship products include a cutting-edge scanning device that delivers real-time data and insights into vehicle systems, making troubleshooting and maintenance both efficient and effective.
​
One of our standout offerings is Auggie, our advanced Forward Facing Camera tool, which has transformed the approach to mobile vehicle static calibration. With its intelligent insights and intuitive interface, Auggie simplifies complex challenges, ensuring that technicians can achieve safe, accurate and timely results.
​
Our team comprises over 250 brand specialists, which enables us to tailor our solutions to meet the diverse needs of various automotive brands, ensuring seamless compatibility and peak performance. We take great pride in our dedication to customer service, providing comprehensive support through our “Orion” management system, so users can fully capitalise on their knowledge and tools.
​
Furthermore, we are dedicated to eco-friendly practices in our operations and product design, demonstrating our deep commitment to sustainability. As the automotive industry continues to evolve, AirPro Diagnostics Ltd is devoted to driving innovation and setting the benchmark for diagnostic excellence.
​
For further information, we invite you to visit our website at airprodiagnostics.com. We’re excited to be part of your automotive journey!
KINDLY SPONSORING THE TECH INITIATIVE OF THE YEAR
IAA Holdings, LLC (IAA), an RB Global company (NYSE: RBA; TSX: RBA), is a leading global digital marketplace connecting vehicle buyers and sellers. Using advanced technology and a strong focus on innovation, IAA enables the efficient marketing and sale of total-loss, damaged, salvage and low-value vehicles. IAA serves a global buyer base across more than 170 countries and supports a wide range of sellers, including insurers, dealerships, fleet and rental companies, finance houses and charitable organisations.
In the UK, IAA works in partnership with motor insurers, MGAs, TPAs, accident management companies, fleet operators, rental providers and finance houses to deliver efficient, compliant and value-driven salvage solutions. Our digital auction model, supported by a nationwide network of storage sites and specialist sector teams, provides an effective way to manage and sell salvage, total-loss and recovered-theft vehicles.
IAA’s UK offering is designed to maximise returns, reduce administrative costs and shorten selling cycle times, while giving customers the flexibility to do business in the way that best suits their needs. We are committed to the highest standards of compliance, underpinned by industry-leading GDPR processes and three ISO certifications, ensuring confidence, security and operational excellence for our UK customers.
KINDLY SPONSORING THE BEST CUSTOMER SERVICE AWARD (OVER 101+ EMPLOYEES)
Statement Drafting Services is the UK’s largest provider of CPR-compliant witness statements and certified legal language services. Based in Liverpool city centre and trusted by over 400 law firms nationwide, we have built a reputation for delivering stronger settlement outcomes and higher recoveries, improved win rates and accelerated file resolution timelines for our clients.
​
For over a decade, we have supported firms with professional, robust witness statements that stand up to scrutiny. Our position as a market leader is reinforced by over 450 5-star Trustpilot reviews, reflecting the confidence solicitors and insurers place in our service.
​
Our witness statements are taken by qualified legal professionals in the client’s first language. This unique approach significantly reduces the risk of procedural challenges and case strike-outs by ensuring evidence is clear, accurate, and clarifies areas of dispute to minimise issues between the parties, and is fully compliant from the outset.
​
Instructions are returned within 24 hours, are fully compliant, and are accompanied by certification and attendance notes to support fee recovery. Our services enable firms to progress larger caseloads, improve productivity, and outsource efficiently through flexible, profitable, and sustainable service packages aligned to each firm’s objectives.
​
Alongside witness statement drafting, we offer document sign-up services, national affidavit service, no-trace-no-fee client tracing, interpreting services for trial and medical appointments, locus reports, accident investigations, and injury photography- delivering a complete solution from one trusted provider.
Statement Drafting Services is more than a supplier. We are a trusted extension of your firm, setting the standard for quality, reliability, and settlement performance nationwide.
​
Call or email Olivia Higgins to arrange a free trial.
0151 372 4444
o.higgins@statementdraftingservices.com
www.statementdraftingservices.com
Sponsors & Media Partners
